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Terms & Conditions

Welcome to ThatLifestyleCoach (TLC)

Your stepping stone to a healthier life! We’re overjoyed to welcome you to this transformative journey. The terms and conditions outlined below aim to foster a harmonious and fruitful collaboration. Please take a moment to review them thoroughly.


1. Agreement and Introduction:

Engaging with TLC for personal or online training opens the door to a supportive and enriching fitness journey. By partaking in the training, you embrace these terms, becoming a cherished member of our community. We invite you to understand our policies on cancellations, postponements, and refunds to ensure a seamless and delightful experience.


2. TLC & Coach’s Commitment:

  • Privacy Assurance: At TLC, we uphold the sanctity of your privacy, ensuring all client information remains strictly confidential.
  •  Guidance and Support: While fitness outcomes vary, your Coach is devoted to offering the necessary guidance, supervision, and support, customizing a safe exercise program to align with your lifestyle and objectives.


3. Your Participation:

  • Engagement: A rewarding training program blossoms from the shared commitment between you and your Coach.
  • Timeliness and Attire: Punctual arrival and appropriate workout attire contribute to a fruitful and safe training experience.
  • Health Disclosure: Keeping your Coach informed about any health conditions or changes is pivotal for a safe and effective training program.


4. Timeliness Policy:

  • Arriving late will shorten your session duration, but rest assured, any time lost due to your Coach’s tardiness will be duly compensated in future sessions.


5. Rescheduling and Refunds:

  • The journey you’ve invested in is unique to you, hence sessions are non- refundable and non-transferable.
  • A heads-up of 12 hours for cancellations or rescheduling ensures your session awaits you at a more suitable time.


6. Continuity Amidst Unforeseen Circumstances:

  • In the rare event that training can’t continue, a full refund for any unfulfilled sessions ensures peace of mind.


7. Session Carry-Forward Assurance:

  • We offer the flexibility to carry forward up to two sessions per month to accommodate your schedule, ensuring no hindrance in your fitness pathway.


8. General Considerations:

  • Online Sessions: Embrace our online sessions while on the move to keep your fitness journey uninterrupted.
  • Marketing Consent: Your explicit consent is sought for any marketing-related photography or filming, respecting your choice and privacy.
  • Digital Transactions: Seamless digital transactions ensure a smooth process for all services availed.


9. Billing and Payment:

  • Monthly Billing Cycle: Billing is conducted on a pro-rata basis, ensuring you are invoiced only for the sessions scheduled within a monthly cycle, from the 1st to the end of each month.
  • Invoice Issuance: Invoices will be issued by the 5th of the following month, reflecting the sessions held in the previous month.
  • Timely Payment: We value your timely payments. To continue enjoying uninterrupted services, we appreciate payments to be made by the 10th of the month in which the invoice is received.
  • First Month’s Bill for New Clients: For our new members, the first month’s bill will be prorated from the start date of your journey with us until the end of that respective month.


10. Updates:

  • In the spirit of transparency and clarity, any updates to these terms will be communicated, ensuring you continue with a clear understanding of our collaboration.


11. Open Channel for Feedback:

  • Operations: 0091 98348 54015
  • Ashwyn: 0091 8390178250
  • Email: clyde@thatlifestylecoach.com
OUR APP

Fitness at Your Fingertips

The TLC App is your portal to a healthier lifestyle, offering interactive workouts, comprehensive tracking, and a supportive community.

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